Support code appears on the LCD and your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the LCD and computer screen and take the appropriate action in response.
1000 to 1ZZZ
1007
1008
1200
1300
1303
1309
1310
1313
1314
1319
1575
1600
1660
1688
1700
1701
1754
1755
1872
1873
1874
1890
2000 to 2ZZZ
2111
2112
2113
2121
2122
2500
3000 to 3ZZZ
3413
3426
3427
3428
3429
3430
3431
3432
3433
4000 to 4ZZZ
4100
4103
4104
5000 to 5ZZZ
5100
5102
5103
5104
5105
5200
5203
5204
5205
5206
5207
5208
5209
5400
5500
5501
5B00
5B01
5C01
6000 to 6ZZZ
6000
6500
6502
6800
6801
6900
6901
6902
6910
6911
6920
6921
6930
6931
6932
6933
6940
6941
6942
6943
6944
6945
6946
7000 to 7ZZZ
7100
7200
7201
7202
7203
7204
7205
A000 to ZZZZ
B202
B203
B204
B205
B502
B503
B504
C000
For paper jam support codes, see also List of Support Code for Error (Paper Jams).
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