It has been reported that a communication error occurs when the scanner is connected via USB in the Windows 11 environment. This issue is considered to be derived from the operating specifications of the OS.
Note: The below WIA countermeasures are also applicable to Windows 10 operating systems
Solution
It is recommended to update your operating system to Windows 11 Update 22H2, as the OS operating specifications have been modified
Please take the following measures to connect the scanner again: