Summary of Reports and Lists - G7020
Article ID: ART175650 | | | Date published: 11/15/2019 | | | Date last updated: 08/10/2023 |
Description
This article provides information on reports and lists that can be printed from the PIXMA G7020.
Solution
Summary of Reports and Lists
The printer prints the report of sending or receiving a fax automatically. You can print the list of the fax / telephone number or the current settings.
Types of Reports and Lists
Report or List | Description |
---|---|
ACTIVITY REPORT |
Shows recent fax transactions at sight.
|
Directory list
|
Lists the numbers and names registered. You can print the lists of the recipient and group dial. See Printing a Report or List for instructions. |
USER'S DATA LIST |
Lists the current settings of the printer and the registered sender information. See Printing a Report or List for instructions. |
MEMORY LIST |
Lists the documents currently stored in the printer's memory. See Printing a Report or List for instructions. You can print a MEMORY LIST by selecting Print memory list in Memory reference in the Fax menu. |
REJECTED NUMBER LIST |
Lists the rejected numbers. See Printing a Report or List for instructions. |
CALLER HISTORY |
Lists the caller history. This list is available when Caller ID service is subscribed. See Printing a Report or List for instructions. This list may not be supported depending on the country or region of purchase. |
TX REPORT / ERROR TX REPORT |
Either of these reports is printed after each fax transmission.
|
MULTI TRANSMISSION REPORT |
This report is printed after the sequential broadcasting of a document. This report confirms whether the transmission to all the recipients has been completed successfully. The procedure to print this report and the error number is the same as the TX REPORT. |
RX REPORT |
This report is printed after each fax reception.
|
MEMORY CLEAR REPORT |
This report lists the deleted faxes in the printer's memory if the faxes stored in the printer's memory are deleted by a power failure or unplugging the power cord. When the printer is turned on, Data error and Press [OK] are displayed on the LCD. A MEMORY CLEAR REPORT is printed by pressing the OK button. |
Printing a Report or List
This part of the article describes the procedure to print a report or list manually.
The following reports and lists can be manually printed:
-
ACTIVITY REPORT
-
Directory list (RECIPIENT TELEPHONE NUMBER LIST / GROUP DIAL TELEPHONE NO. LIST)
-
USER'S DATA LIST
-
MEMORY LIST
-
REJECTED NUMBER LIST
-
CALLER HISTORY
CALLER HISTORY may not be supported depending on the country or region of purchase.
-
Make sure that the printer is turned on.
-
Load paper in the cassette or the rear tray.
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Press the FAX button.
The Fax standby screen is displayed.
-
Press the MENU button.
The Fax menu screen is displayed.
-
Select Print reports / lists, then press the OK button.
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Select the report or list you want to print, then press the OK button.
-
When you select Directory list:
Select Recipient or Group dial, then press the OK button.
If you select Recipient, select whether to print the RECIPIENT TELEPHONE NUMBER LIST in alphabetical order, then press the OK button. If you select Yes, the printer prints the RECIPIENT TELEPHONE NUMBER LIST in alphabetical order. If you select No, the printer prints the RECIPIENT TELEPHONE NUMBER LIST in numerical order.
If you select Group dial, the printer prints the GROUP DIAL TELEPHONE NO. LIST.
-
When you select an item other than Directory list:
Press the OK button.
The printer prints the selected report or list.
-
Errors When You Send a Fax
If an error occurs when you send a fax, the error number is printed on the ERROR TX REPORT or ACTIVITY REPORT (there are some errors for which the cause is also printed).
The causes corresponding to the error numbers are as follows.
No. | Cause | Action |
---|---|---|
#001 | Document is jammed in the ADF. |
The document is jammed in the ADF (Auto Document Feeder). When the error is cleared, redo the operation. |
#003 | Document is too long. |
You attempted to send a document longer than 15.75 in. (400 mm). You cannot send a document longer than 15.75 in. (400 mm) from the ADF. "#003" is also printed if it takes time to send a page. Divide the document or set the image quality (Fax resolution) to a lower setting, then resend it. |
#005 | No answer. |
The recipient's fax device does not respond. Contact the recipient and have the recipient check that the telephone line is connected correctly. |
#012 | No paper is in the recipient's fax device. |
There is no paper in the recipient's fax device. Contact the recipient and have the recipient load paper. |
#017 | No tone is detected. |
The printer could not detect the dial tone. Dial tone detect in Adv. fax settings under Fax settings is set to ON. Set it to OFF. |
#018 | Line was busy. |
The fax / telephone number you dialed is busy. Try dialing again after waiting for a moment. |
#022 | Number is deleted. |
The fax / telephone number registered in the printer's directory is incorrect. Check the recipient's fax / telephone number, correct the fax / telephone number registered in the printer's directory, then send the document again. |
#037 | Memory is full. |
The printer could not send a fax because its memory is full. Delete the contents in memory, then send a fax again. |
#059 | Transmission has been canceled due to a fax information mismatch. |
Transmission has been canceled because the printer could not detect the recipient's fax device information or the information did not match the dialed number. This message is displayed when Check RX fax info in Security control under Fax settings is set to ON. For details, see Sending Faxes after Checking Information (Checking the Recipient's Information). |
#085 | Try again in black & white transmission. |
The recipient's fax device is not color-compatible. Resend the document in black & white. |
#099 | The Stop button was pressed during transmission. | The Stop button was pressed to cancel transmission of the document. Resend it if necessary. |
#412 | The fax could not be sent from the computer. | The fax could not be sent from the computer. Ensure that the printer is connected with the computer correctly and try to send the fax again. |
#995 | The unsent fax was deleted while automatic redialing. |
During automatic redialing, the unsent fax is stored in the printer's memory temporarily until the sending fax is complete. If a power failure occurs or you unplug the power cord before automatic redialing is complete, all faxes stored in the printer's memory are deleted and not sent. Resend the document. |
Errors When You Receive a Fax
If an error occurs when you receive a fax, the error number is printed on RX REPORT or ACTIVITY REPORT (there are some errors for which the cause is also printed).
The causes corresponding to the error numbers are as follows.
No. | Cause | Action |
---|---|---|
#003 | It takes too long to receive a page. | Contact the sender and have the sender divide the fax or set the image quality (Fax resolution) to a lower setting and resend it. |
#005 | No answer. |
When receiving a fax manually, the printer could not detect the signals from the sender's fax device. Contact the sender and have the sender resend it, or set the printer to receive the fax automatically. |
#037 | Memory is full. |
The printer could not receive a fax because its memory is full. Delete the contents in memory, then ask the sender to resend the fax. See Fax Documents Stored in the Printer's Memory for more information.. |
#046 | Reception has been rejected due to the specified fax rejection condition. |
Reception has been rejected because the fax matches the fax rejection condition specified by Fax RX reject in Security control under Fax settings. For details, see Rejecting Fax Reception. |
#099 | The Stop button was pressed during reception. | The Stop button was pressed to cancel reception of the fax. Contact the sender and have the sender resend it if necessary. |
#995 | The received fax was deleted. | The received fax was deleted from the printer's memory. Contact the sender and have the sender resend it if necessary. |
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