Reload the paper, and press the machine's Black or Color button.
If you turned off the machine in step 1, all print jobs in the queue are canceled. Reprint if necessary.
Note
When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly.
We recommend you use paper other than A5 sized one to print documents with photos or graphics; otherwise, the printout may curl and cause paper exit jams.
If the paper jam has been successfully removed and the error message continues to occur, this may indicate an internal hardware issue. For support and service options, sign into (or create) your Canon Account from the link below. My Canon Account