Disconnect other device and reboot computer
Article ID: ART153358 |
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Date published: 06/02/2015 |
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Date last updated: 11/16/2015 |
Description
Disconnect other device and reboot computer
Solution
A device attached to the computer is blocking communication
Other devices attached to the computer can block proper communication.
- Check to see if there are any devices (other than USB keyboards or mice) connected to the computer.
- Disconnect the device(s) and restart the computer.
- Once the computer has restarted, attempt your process again.