Problem
You try to print and receive a 6000 error message.
Cause
- The paper feed tray may be blocked.
Remedy
If this happens, remove anything blocking or covering the tray. Turn the printer OFF. Then, check inside the printer for any paper or other foreign materials. If any paper or other materials are found in the printer, remove them. Turn the printer ON, and restart your print job.
Hold large documents away from the tray while printing.
If you continue to experience this error after troubleshooting, servicing is required.
Unfortunately, repairs are no longer available for this product due to its age. If you wish to move up to a newer product, please contact our Customer Support team at (866) 443-8002 to explore your options.