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Support Code 1871 Appears - MG6820

Article ID: ART172067 | Date published: 10/02/2018 | Date last updated: 04/19/2019
 

Description

Cassette is not inserted

 

Solution

Cause

Cassette is not inserted.
 

What to Do

Close the paper output tray, and push the cassette so that the mark on the cassette aligns with the mark on the machine.



 

Open the paper output tray and tap OK on the touch screen of the machine.


 Note

  • Once the cassette is installed, the screen for setting cassette paper information appears. Set the paper information for the paper in the cassette.
     

  • To cancel printing, press the machine's Stop button.

     

MG6820 Page


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