Poor quality printout
If the print result is not satisfactory due to:
- white or colored streaks
- misaligned lines
- uneven colors
Actions to take:
- First, confirm the paper and print quality settings. (see instructions below)
- If these checks do not correct the issue, you may need to check print head nozzles.
What to check
Check 1: Do the page size and media type settings match the size and type of the loaded paper?
- When these settings are incorrect, you cannot obtain a proper print result.
- If you are printing a photograph or an illustration, incorrect paper type settings may reduce the quality of the printout color.
- Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
- In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and the loaded paper.
Check 2: Make sure that the appropriate print quality is selected.
How to confirm the paper and print quality settings
Depends on the action you are taking:
To copy by operating the machine
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Confirm by using the operation panel on the machine.
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To copy photo by operating the machine
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Confirm by using the operation panel on the machine.
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To print from your USB flash drive by operating the machine
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Confirm by using the operation panel on the machine.
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To print photo on an online photo album by operating the machine
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Confirm by using the operation panel on the machine.
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To print from a PictBridge compliant device
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Confirm by using your PictBridge compliant device.
Confirm by using the operation panel on the machine.
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To print from a mobile phone
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Confirm by using the operation panel on the machine.
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To print from a computer
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Confirm by using the printer driver.
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Note: When printing from a PictBridge compliant device, set the print quality setting by using the operation panel on the machine. You cannot make this setting from a PictBridge compliant device.
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