Poor quality printout

If the print result is not satisfactory due to:

• white or colored streaks
• misaligned lines
• uneven colors

Actions to take:

1. First, confirm the paper and print quality settings. (see instructions below)
2. If these checks do not correct the issue, you may need to check print head nozzles.

What to check

Check 1: Do the page size and media type settings match the size and type of the loaded paper?

• When these settings are incorrect, you cannot obtain a proper print result.
• If you are printing a photograph or an illustration, incorrect paper type settings may reduce the quality of the printout color.
• Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
• In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and the loaded paper.

Check 2: Make sure that the appropriate print quality is selected.

• Select a print quality option suitable for the paper and image for printing.
• If you notice blurs or uneven / streaked colors, increase the print quality setting and try printing again.
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  Note: You cannot change the print quality setting when printing from a mobile phone.

How to confirm the paper and print quality settings

Depends on the action you are taking: