imagePROGRAF TX Printer Series EC16-2022 Upper Roll Drive Overload Error
Article ID: ART173832
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Date published: 03/07/2019
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Date last updated: 03/07/2019
Description
Some users have encounter the following error when printing on 500ft rolls of 20lbs bond paper (75gsm) :
“Hardware Error E16-2O22: Upper Roll Drive Overload”
Solution
New Firmware (V.1.21 issued 12/03/18 is recommended as a permanent countermeasure for the occurrence of the E16-2022 hardware error.
If the firmware on your printer is not version 1.21 or higher please update the firmware.