Reset MP360 / MP370 / MP390 ink counter

Article ID: ART154829 | Date published: 06/09/2015 | Date last updated: 09/29/2015
 

Description

Reset MP360 / MP370 / MP390 ink counter if it wasn't set correctly when a new ink tank was installed.

Solution

Reset Ink Counter

The ink counter keeps track of how much ink is left in the ink tanks, enabling the machine to warn you when ink is running low. Thus, it is important to reset the ink counter when replacing ink tanks.
You can also check the current ink level of the ink tanks at any time.
When you replace an ink tank, the LCD will automatically prompt you to reset the ink counter.
However, if for any reason you did not reset the ink counter when replacing the ink tanks, follow this procedure to reset it.

  1. Press <Additional Functions>.

  2. Press left or right arrow to select [INK VOLUME].

  3. Press <Set>.

  4. Press left or right arrow to select [INK COUNT RESET].

  5. Press <Set>. The LCD displays a message asking if you replaced the black ink tank.

    Note:
    Do not press any keys other than < or > arrows.

  6. If you replaced the black ink tank, press < (left arrow). If you did not, press > (right arrow).
    The LCD displays a message asking if you replaced the color ink tank.

  7. If you replaced the color ink tank, press < (left arrow). If you did not, press > (right arrow).
    The ink counter is now reset.

    Note:
    Press [Stop/Reset] to switch the machine to exit.

Checking The Ink Level

If you reset the ink counter when you installed/replaced the ink tanks, you can check the current ink level of the ink tanks at any time.
To check the current ink level of the ink tanks, press [COPY], [FAX] (MP390 only), [SCAN], or [PHOTO PRINT] (except MP360).
The LCD will display the ink level for approx. three seconds.

Note:
The LCD will not display the ink level when <LOW INK WARNING> is set to <OFF>.

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