Clearing Paper Jams Multi-Purpose Tray
When a jam occurs in the machine, the paper jam message appears on the LCD display. Check the jam location indicator where the jam occurs, then remove the jammed paper.
![](/library/attachments/ServiceWareImages/LDImages/SOHO/ICMF_6500/paper_jam_indicators.gif)
![](/library/attachments/ServiceWareImages/LDImages/SOHO/ICMF_3200/round_note.gif)
Do not force a jammed document or paper out of the machine. Contact Canon Customer Care Center for assistance if needed.
When [PAPER JAM] appears on the LCD display, remove jammed paper from inside the machine first, then from the paper cassette if necessary. Check the following if you experience repeated paper jams:
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Even the edge of the paper stack by a flat surface before loading it in the machine. |
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Check that the paper you are using meets the requirements for use. |
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Make sure you have removed any scraps of paper from inside the machine. |
- Open the left cover.
![](/library/attachments/ServiceWareImages/LDImages/SOHO/ICMF_6500/open_left_cover.gif)
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Carefully pull the jammed paper out of the machine.
![](/library/attachments/ServiceWareImages/LDImages/SOHO/ICMF_6500/carefully_removed_jammed_document.gif)
![](/library/attachments/ServiceWareImages/LDImages/SOHO/L_170/caution.gif)
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Do not touch the fixing assembly (A) as it becomes very hot during use. |
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If you tear the paper, remove any torn pieces to void further jams. |
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If loose toner comes into contact with your skin or clothing, wash with cold water. Warm water will set the toner. |
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Tilt the 2-sided transport guide (A) toward the machine, then remove the jammed paper (Only for 2-sided copying).
![](/library/attachments/ServiceWareImages/LDImages/SOHO/ICMF_6500/tilt_2sided_transport_guide.gif)
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Lift and hold the transcription frame (A), then remove the jammed paper (Only for 2-sided copying).
![](/library/attachments/ServiceWareImages/LDImages/SOHO/ICMF_6500/lift_and_hold_transcription_frame.gif)
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Close the left cover.
![](/library/attachments/ServiceWareImages/LDImages/SOHO/ICMF_6500/close_left_cover.gif)
![](/library/attachments/ServiceWareImages/LDImages/SOHO/L_170/caution.gif)
Be careful not to get your fingers caught.