LCD Error Messages - MG6120
Article ID: ART109258 | | | Date published: 05/11/2015 | | | Date last updated: 05/06/2019 |
Description
Solution
An Error Message Is Displayed on the LCD
If an error message is displayed on the LCD, take the corresponding action described below.
Message |
Action |
---|---|
The ink may have run out. Replacing the ink tank is recommended. U041 |
If the lamp on the ink tank is flashing, ink may have run out. Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the machine's OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.
|
Print head is not installed. Install the print head. U051/ The type of print head is incorrect. Install the correct print head. U052 |
Follow the directions on this link to install the Print Head. If the Print Head is already installed, remove the Print Head once and then reinstall it. If the error is not resolved, the Print Head may be damaged. |
Some ink tanks are not installed in place. U072/ More than one ink tank of the following color is installed. U071 |
Confirm that the ink tanks are installed in the appropriate positions.
|
The remaining level of the ink cannot be correctly detected. Replace the ink tank. U130 |
The remaining ink level cannot be correctly detected. (The lamp on the ink tank flashes.) Replace the ink tank and close the Scanning Unit (Cover).
Printing with an ink tank that was once empty may damage the machine. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the machine's Stop button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks. Note
|
The following ink tank cannot be recognized. U043 U140 U150 |
|
Appropriate ink tank is not installed. Install the appropriate ink tank. U141 |
Appropriate ink tank is not installed. Printing cannot be executed because the ink tank is not compatible with this machine. Install an appropriate ink tank.
If you want to cancel printing, press the machine's Stop button. |
The ink has run out. Replace the ink tank. U163 |
The ink has run out. (The lamp on the ink tank flashes.) Replace the ink tank and close the Scanning Unit (Cover).
Printing under the current condition may damage the machine. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the machine's Stop button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition. Note
|
Data of supported types are not saved. |
Note
|
Cannot print the specified PDF file. The format is not supported or the file is too large. |
|
The specified PDF file contains unprintable data. Some portions may not be printed. |
PDF file which contain lot of graphics or hi-resolution images may lose that data or stop before printing is completed. In this case, print from the computer. |
The ink absorber is almost full. Press OK to continue printing. Contact the service center. |
The ink absorber is almost full. Service will soon be required Touch the machine's OK button to continue printing. |
Printer error has occurred Contact the service center. |
A machine error has occurred. Service is required
|
Timeout error has occurred. |
Some errors occurred while copying and a certain time passed. Touch the OK button to dismiss the error, and try to copy again. |
Incompatible device detected. Remove the device. |
|
Auto head align has failed. Press OK and repeat operation. <See manual> |
After carrying out the above measures, if the problem continues after aligning the Print Head again, touch the OK button to dismiss the error, and then perform Manual Print Head Alignment. |
An unsupported USB hub is connected. Remove the hub. |
If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the machine. |
B200 Printer error has occurred. Unplug the power cord and contact the service center. |
Unfortunately, this is an unrecoverable hardware error and repairs are no longer available for this product due to its age. If you wish to move up to a newer product, please contact our Customer Support team at (866) 443-8002 to explore your options. Turn off the machine, and unplug the power cord of the machine from the power supply.
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**** Printer error has occurred. Turn off power then back on again. If problem persists, see the manual. For Example: 6500, 6A80, 5C00, 5700, 5400, 5B00, 5200, 6800, 5110, 9000, C000, 6C10 |
"****"= alphanumeric characters For example: 6C10, 5012, 6A81, B200, 5C00, etc.
|
Scanner is not operating correctly. |
Turn off the machine, and unplug the power cord of the machine from the power supply. After a while, plug the power cord of the machine back in, and then turn on the machine. |
The card is currently writable from PC. Set to [Not writable from PC]. |
The Card Slot is set to Writable from USB PC or Writable from LAN PC. You cannot print from the memory card or save the scanned data to the memory card when the Card Slot is set to Writable from USB PC or Writable from LAN PC. After writing on the memory card, select Not writable from PC in Read/write attribute in Device user settings. |
Power was not turned off correctly the last time. Press the ON button when turning power off. |
The power cord may have been unplugged last while the machine was still on. Touch the OK button to dismiss the error. |
Cannot print the data. |
The specified data cannot be printed. When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again. |