You can often correct print errors by reseating the print head.
There are a few things to be aware of before you start.
Cautions
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Handle the ink tanks carefully to protect your clothes and the surrounding area. Don't shake the ink tanks.
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Make sure to remove the ink tanks one by one.
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Don't touch the print head nozzles <1> , electrical contacts <2>, or ink supply ports <3>. Doing so may cause problems.
Reseat the Print Head
- Make sure the printer is turned on.
- Open the paper output tray and extend the paper support.
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Lift the scanning unit (printer cover) completely. The print head moves to the replacement position.
If the printer cover is open for more than ten minutes, the print head moves to the right. If this happens, close, then reopen the cover.
- Open the inner cover.
- Remove the ink tanks by pressing the tab of each tank.
- Raise the print head lock lever then tilt the print head slightly towards the front of the machine and lift out gently.
- Replace the print head in the print head holder and lower the print head lock lever carefully until you hear a click.
- Reinsert the ink tanks. Firmly press the PUSH mark on the ink tank until you hear a click.
- Ensure that all the ink tanks are installed properly <7>, and the ink tank lamps light red*. If ink tanks are installed incorrectly <8>, you won't see the red light.
- Close the inner cover and the printer cover. Be careful not to jam your fingers.
When the next print task begins, the print head will clean automatically.
Good to know
*You can check the status of each ink tank according to the way the lamp flashes.
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On: The printer is ready to print.
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Slow flashing (three second intervals): Ink is low. Prepare a new ink tank.
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Fast flashing (one second intervals): Ink tank is empty, or the printer is not ready due to an error.
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Off: An error has occurred and the printer is not ready to print.
Get more information about ink tank lamp indications.