Support Code 1304 Appears (Paper Jammed When Performing Automatic Duplex Printing) - TS9520 / TS9521C
Article ID: ART171983 |
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Date published: 09/26/2018 |
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Date last updated: 02/25/2019 |
Solution
Cause
Paper is jammed when performing automatic duplex printing.
What to Do
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Remove jammed paper.
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If the paper is jammed at the paper output slot:
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If the paper is jammed inside the printer:
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If the paper is jammed at the feeder of the cassette:
Pull out the cassette, and then remove the paper slowly with both hands.
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If none of the above is applied, see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper.
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Load paper in cassette properly.
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Perform printing or copying again.
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