Solution |
When the message "Printer error has occurred **** (*1)" is displayed, there may be a problem inside the printer.
(*1): "****" is displayed with alphanumeric one-byte characters.
<Solution>
Turn OFF the printer, and unplug the power cord. Then, turn ON the printer again.
If the problem persists, contact the service center.
5011, 5012, 5040, 6800, 6801, 5400, 5200, 5B02, 5B03, 5B04, 5B05, 5B12, 5B13, 5B14, 5B15, 6000
Service is required
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account.
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