Select this item from (Hint).
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Current version
Displays the current firmware version.
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Printer name
Displays the printer name currently specified.
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Serial number
Displays the printer serial number.
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Head information
Displays the serial number of the print head.
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MAC address (Wi-Fi)
Displays the MAC address for Wi-Fi.
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MAC address (Wired LAN)
Displays the MAC address for wired LAN.
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Root cert. thumbprint (SHA-1)
Shows the root certification thumbprint (SHA-1) of the printer.
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Root cert. thumbprint (SHA-256)
Shows the root certification thumbprint (SHA-256) of the printer.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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