How to resolve Support Code 1871, when the paper tray cassette on the PIXMA MX490, MX492 printer is not proper inserted properly.
Troubleshoot Support Code 1871 on the PIXMA MX490, MX492 printer.
The paper tray isn't inserted.
When the cassette is inserted properly, you will hear an electronic beep.
Open the paper tray, then press the machine's OK button.
The cassette paper information registration screen displays asking you to register the type of paper you loaded in the tray.
If you want to cancel printing, press the machine's Stop button.