If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the pad in a cassette.
What you will need: cotton swab
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Pull out the cassette and remove the paper.
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Use a moistened cotton swab to wipe away any dirt or debris on the pad (A)..
Important
- After cleaning, allow the pad to dry completely.
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Reload the paper, then insert the cassette into the machine.
Note
- If a message is displayed on the screen after inserting the cassette into the machine, press the OK button.
If the problem is not resolved, service is required.
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