Resolve Alarm Light Errors - PIXMA iP4300 Printer
Article ID: ART114238 | | | Date published: 05/11/2015 | | | Date last updated: 03/20/2020 |
Description
Solution
When an error occurs you will see flashing lights on your printer panel. Depending on the error, a support code (error number) and a message may also display on your computer screen.
The light(s) on your printer panel may flash as follows:
-
Repeatedly orange: If so, count the number of flashes and refer to Table 1 below.
-
Alternately between green and orange: Refer to the Table 2 below.
Table 1: Light flashes repeatedly orange
Flashes |
Cause |
Action |
---|---|---|
Two (2) |
Printer is out of paper. Paper does not feed. |
|
Three (3) |
Paper Output Tray is closed. Paper jam. |
|
Four (4) |
Ink tank isn't installed properly. Ink may have run out. |
|
Five (5) |
Print head isn't installed. Print head is defective. |
|
Six (6) |
Inner cover is open. |
|
Seven (7) |
Ink tank isn't installed in the correct position. |
|
Eight (8) |
Ink absorber is almost full. |
|
Nine (9) |
No response from connected digital camera or video camcorder. Connected digital camera or video camcorder is not compatible with this printer. |
|
Ten (10) |
Can't perform duplex printing. |
|
Eleven (11) |
Automatic Print Head Alignment failed. |
|
Thirteen (13) |
Ink level can't be detected. |
|
Fourteen (14) |
Ink tank can't be recognized. |
|
Fifteen (15) |
Ink tank can't be recognized. |
|
Sixteen (16) |
Ink has run out. The lamp on the ink tank flashes. |
|
Table 2: Light flashes alternately between green and orange
Flashes | Cause | Action |
---|---|---|
Green and orange alternates. |
An error has occurred. |
|
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