A support code appears on the printer's LCD and your computer screen when errors occur.
A support code is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the printer's LCD and computer screen and take the appropriate action in response.
Support Code Appears on Printer's LCD and Computer Screen
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1000 to 1ZZZ
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2000 to 2ZZZ
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3000 to 3ZZZ
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4000 to 4ZZZ
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5000 to 5ZZZ
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6000 to 6ZZZ
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7000 to 7ZZZ
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8000 to 8ZZZ
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A000 to ZZZZ
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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