If an error message for IJ Scan Utility Lite appears, check the error code and follow the corresponding solution.
Error Code
|
Error Message
|
Solution
|
152
|
There is not enough memory. Exit other applications to increase available memory.
|
|
153
|
The image you attempted to scan is in a size that cannot be opened in the specified application. Change the settings so that the image size is reduced.
|
|
157
|
Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- (If using Wired LAN connection) It is disconnected from Wired LAN.
- (If using wireless LAN connection) Signal strength is poor due to obstructions.
- Network connection is prohibited by security software.
- Different scanner on the network is selected.
Check the above and try scanning again.
If you still cannot communicate, restart the computer.
|
|
201
|
A required file is missing or corrupted, or settings are incorrect.
Try the installation again.
|
|
202
|
An internal error has occurred. Take the following measures.
- Check the scanner status.
- Restart the scanner.
- Restart the computer, then try again.
- Reinstall the scanner driver.
|
|
231
|
Cannot complete the scan. The disk space is insufficient.
|
|
232
|
Cannot complete the scan. The disk space is insufficient.
|
|
234
|
This scan function is not supported by the selected model. Select a different scan function.
|
|
242
|
Cannot write file.
|
|
243
|
Cannot read file.
|
|
244
|
You do not have the required privileges to access the specified folder.
|
|
245
|
Text could not be detected. Make sure that the following conditions do not apply.
- The Document Language setting does not match the document language.
- There is no text in the document.
- Text that is not supported for detection is scanned.
|
|
-
|
Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- (If using Wired LAN connection) It is disconnected from Wired LAN.
- (If using wireless LAN connection) Signal strength is poor due to obstructions.
- (If using USB connection) USB cable is disconnected.
- Other software or another user is using the scanner.
Please check and try again.
|
-
Make sure that your scanner or printer is turned on.
-
When scanning with a network connection, check the connection status and reconnect as needed.
-
When scanning with a USB connection, check the connection of the USB cable and reconnect as required.
-
Close the other application.
|
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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