1300
Cause
Paper is jammed when feeding paper from rear tray.
What to Do
If the paper fed from the rear tray is jammed, remove the jammed paper from the paper output slot or from the rear tray following the instructions below.
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Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note
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Reload paper and press printer's RESUME button.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam.
If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo the printing.
Note
- When reloading the paper, make sure you are using suitable paper and loading it correctly.
If the measures above do not solve the problem, service is required
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