Support code appears on the LCD and your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the LCD and computer screen and take the appropriate action in response.
1000 to 1ZZZ
1000
1003
1200
1215
1270
1300
1303
1304
1309
1310
1313
1366
1367
1431
1432
1470
1472
1473
1476
15A1
1641
1700
1701
1871
1874
1890
2000 to 2ZZZ
2110
2113
2114
2120
2123
2500
3000 to 3ZZZ
3413
3439
3440
3441
3442
3443
3444
3445
3446
3447
4000 to 4ZZZ
4103
4104
495A
5000 to 5ZZZ
5100
5200
5205
5206
5400
5700
5B00
5B01
5C02
6000 to 6ZZZ
6000
6001
6004
6500
6800
6801
6830
6831
6832
6833
6900
6901
6902
6910
6911
6920
6921
6930
6931
6932
6933
6940
6941
6942
6943
6944
6945
6946
6A80
6A81
7000 to 7ZZZ
7500
7600
7700
7800
A000 to ZZZZ
C000
For paper jam support codes, see also List of Support Code for Error (Paper Jams).