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Cannot log in because user name and password were not entered correctly.
Article ID: ART130408
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Date published: 05/12/2015
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Date last updated: 08/17/2015
Description
Enter the uppercase and lowercase letters for the user name and password correctly.
Solution
Enter the uppercase and lowercase letters for the user name and password correctly.
Select the user to log in as from the list, and then press [Next].
The password input screen appears.
Press [Password].
The keyboard screen appears.
Enter a password and then press [OK].
Passwords are case-sensitive. Make sure to enter the password correctly.
Press [Login] to log in to the scanner.
The Home screen (or Job Button screen) appears.
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