Paper is jammed when feeding paper from rear tray.
Solution
1300
Cause
Paper is jammed when feeding paper from rear tray.
What to Do
If the paper fed from the rear tray is jammed, remove the jammed paper from the paper output slot or from the rear tray following the instructions below.
Watch the movie(If you can see the jammed paper at the paper output slot)
Watch the movie(If you can see the jammed paper at the rear tray)
Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note
If you cannot pull out the paper, turn the printer back on without pulling forcibly.The paper may be ejected automatically.
If paper becomes jammed during printing and you need to turn off the printer to remove it, press the Stop button to stop the printing before you turn off the printer.
If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray, remove the paper from inside the printer.