If the image prints black and white instead of color, disable Grayscale Printing (Windows)
| Article ID: ART128159 |
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Date published: 05/12/2015 |
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Date last updated: 08/17/2015 |
Description
Uncheck Grayscale Print checkbox in printer properties
Solution
Unchecking Grayscale Printing
Follow the steps below to change the Grayscale Printing option:
- Select the command you use to perform printing from the program you are using. (In general, select 'Print' on the File menu to open the Print dialog box.)
- Select your model name and click 'Preferences' (or 'Properties'). The printer driver setup window appears.
- On the Quick Setup tab, click on the 'Grayscale Printing' check-box to remove the check-mark.
- Click the 'OK' button to save the setting.
