An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.
Two (2) flashes:
Out of paper or paper feed error |
Reload the paper correctly and press the RESUME/CANCEL button. |
Three (3) flashes:
Paper jam |
If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.
See Paper Jams
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Four (4) flashes:
Empty ink tank |
If you press the RESUME/CANCEL button, it will continue printing with an empty ink tank. However, when printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, it may cause damage to your printer.
Refer to how to replace an ink tank.
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Six (6) flashes:
No print head installed |
Install a print head. |
Seven (7) flashes:
Defective print head |
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Eight (8) flashes:
Waste ink tank almost full |
The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing.
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Note |
Once the waste ink tank becomes completely full, printing will no longer be possible. |
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POWER lamp flashes alternate green and orange |
Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on.
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