Create a new admin user account and then attempt the operation again under that account Some errors that may be cleared include but are not limited to " Insufficient Memory appears launching MP Navigator / MP Navigator EX ", " MP Navigator has stopped working", "An error occurred while files were being copied", etc. To create a new user account, follow the steps below. Mac OS X
If the MP Navigator EX or the MP drivers are no longer required, or if they are not installed correctly, uninstall them. Reinstall the drivers if error messages occur or if the device does not operate correctly.
If you experience the MP Navigator EX Quit Unexpectedly error , or the program does not start or other errors in macOS follow the steps below. Delete MP Navigator EX from Applications