Setting the Long Document Mode - Mac - When scanning large-sized documents with the Long Document mode, scanning may be slower. Errors may also occur due to memory shortage and scanning may be disabled.
This article provides information on what can be done to resolve a -21345 or -21355 error that may be experienced when scanning across a network on macOS.
If paper does not feed properly into the printer, or if an error occurs prompting you to load paper, check the following: Make sure that paper is loaded. Loading Paper