Movie files having a check mark removed from its file name are not downloaded. When downloading movie files to your computer afterwards from the cameraâ s memory card, use the method described in the Software Instruction Manuals.
Solution If RAW images captured with the camera cannot be opened on a computer, please refer to the information in the applicable section( s ) below. Installing software that supports images captured with the camera
Step 1: Preparing necessary items 1. Check the computer` s requirements. For the computer environments supporting Wi-Fi connection function, refer to the Related Information section at the end of the page.
1. Camera's Wi-Fi is set to [Enable] If [Built-in wireless settings]' s [Wi-Fi/NFC] is set to [Enable] under [ Connecting the Camera to a Computer using a USB Cable (EOS 5D Mark IV).
JPEG, TIFF, S -RAW, and M-RAW images cannot be corrected. To use this function, [Lens data] for the lens used to shoot images first needs to be downloaded to your computer. Before using the Digital Lens Optimizer, it is recommended that you set [Sharpness] or [Strength] for [Unsharp mask] for images to 0.