1. A Wi-Fi connection is established If the camera is already connected via Wi-Fi, it cannot communicate with any computer connected with an interface cable (sold separately). 2. The camera is not properly connected to the computer with the USB cable
Manual Process If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Windows 11 Canon Account If your product issue isn't resolved after following the steps above, or if you require additional help , please create or log in to your to see your additional options.