How to Perform Print Head Cleanings If colors are missing or no ink is being printed on the paper, the print head nozzles may be clogged. Follow the steps below to perform print head cleaning.
Verify Ink and Paper Settings Perform the print head cleaning procedure as detailed in your printer's documentation and try printing again. If are colors are missing from the print or text is broken or faded after cleaning the print head, you may need to replace an ink tank or the entire ink cartridge.