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CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR THE UNITED STATES
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This Limited Warranty does not cover cabinet (exterior finish), video cassette tape, head cleanings, nor does it apply to Equipment purchased outside the United States. This warranty does not cover units sold to rental firms , military operations, hotels, schools, hospitals or for other commercial, industrial, institutional applications . These uses are covered only by such specific warranty as Canon may issue with such sales.
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Procedure for copying and editing DVD camcorder movies
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The DVD video format is designed for direct playback rather than uploading to a computer for editing. Various third party software applications are available to assist in uploading your videos to your computer's hard drive for playback, but most video editing software packages do not currently have the ability to edit these files.
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How do I recover deleted scenes and images from my camcorder or memory card?
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Deleted scenes or images may be recoverable using commercially available data recovery software. If the application is unable to recover scenes or images, the camcorder or memory card may need to be sent to a professional data recovery service company .
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Attempt to use data recovery software or contact a data recovery company.
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If images or videos have been mistakenly deleted from the computer and/or the camcorders hard drive or memory card, third party data recovery software or data recovery companies may be able to retrieve the videos and/or images. Canon does not bundle any type of data recovery software with our products. We would suggest contacting your computer or memory card manufacturers for possible suggestions and/or perform a web search for data/image recovery.
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The camcorder is not capable of being used as a generic webcam.
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Canon camcorders in general are not capable of being used as a webcam. A variety of webcam devices are available from various 3rd party companies .
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How do i get parts for my camcorder?
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Items purchased directly from the Parts Ordering Center are not returnable, and there is a chance that they will not correct your issue. Spare parts sold through the Parts Ordering Center do not come with installation or setup instructions. We ask that you allow us to troubleshoot your unit first in order to help diagnose the cause of the issue you are having.
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Where can I get a replacement CD for my camcorder?
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PIXELA Corporation 1-800-458-4029 ULEAD (Corel Application ) 1-800-772-6735
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Procedure for finalizing the DVD on the HR10 DVD camcorder
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Playing the Disc on a Computer's DVD Drive To play back movies: - If your DVD playback software does not lunch automatically when inserting a DVD, run the DVD playback software. - Refer also to the instruction manual and help modules of your DVD playback software.
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