Overcoming Compatibility Issues Check to make sure the issue is not with the camera itself by testing the memory card that came with the camera to make sure it is still functioning normally. If it also is causing a Memory Card Error or malfunction it is possible that the camera requires service .
Close down all applications and services that may be interferring with the connection. ... Does Device Manager recognize the device with no errors or warnings? ... When testing the USB port on the computer, if the other device operates the USB cable may need to be replaced or the camcorder serviced .
Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period on ONE YEAR from the date of original purchase, except for a defective Video Head, which will be exchanged for a period of three months from the date of purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by our factory service centers or designated service facilities located in the United States.
Removable disk does not appear in Windows Explorer. displayed Add a physical hard disk or CD-ROM drive to your computer the existing drive appears in Windows Explorer, but when you open it the contents of the new drive are displayed After your computer starts, the network drive may be replaced by the new drive. After you disconnect the new drive, the mapped network drive letter has the same logical drive letter that it had before you added the new drive. You may receive the following error message when you start your computer:
Printing Errors An error message appears if an error occurs for some reason during the printing process. Select [Stop] or [Continue] and press the <SET
A blank or gray screen in CAMERA mode may indicate a problem with the camcorder. In order to determine if the camcorder is malfunctioning and requires service , perform the following checks :
