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Transfer Video to Your Computer - VIXIA HG10
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... access the support services online ... you require additional help , please create ... Or if you still need help , visit our Canon Community by clicking the button below to get answers: ____________________________________________________________________ ...
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CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR THE UNITED STATES
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Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period on ONE YEAR from the date of original purchase, except for a defective Video Head, which will be exchanged for a period of three months from the date of purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by our factory service centers or designated service facilities located in the United States.
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Precautions When Fixing the Camera Using a Tripod
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Turn off the drop sensor when using the camcorder during strong vibration
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The drop sensor detects when the camcorder is dropped or bumped and activates a protection mechanism to help prevent hard disk damage. While the mechanism is active,
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LCD panel is blank while recording. HG10
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A blank or gray screen in CAMERA mode may indicate a problem with the camcorder. In order to determine if the camcorder is malfunctioning and requires service , perform the following checks :
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How do I recover deleted scenes and images from my camcorder or memory card?
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Deleted scenes or images may be recoverable using commercially available data recovery software. If the application is unable to recover scenes or images, the camcorder or memory card may need to be sent to a professional data recovery service company.
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Secure Digital (SD) card compatiblity information
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SD / SDHC Card Compatibility Information. Canon camera and camcorder models have been designed to be fully compatible with memory cards that adhere to their respective card standards. Below is a chart reflecting the standards supported by our current models. To ensure card compatibility with your camera or camcorder model, please contact the memory card manufacturer for further information and assistance in determining card compatibility.
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Tips for better balance and framing for videos of people
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For example, when you want to show the subject's whole body, the image will not be very good if the head or feet are cut off. To avoid such situations, it is important that you fix the composition and pay attention to the balanced placement of the subject on the screen. This section describes the basic shots and framings for people.
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Adjusting the zoom on the HG10 camcorder
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Zooming You can also change the zoom speed. From the menu you can select one of three fixed zoom speeds or a variable speed that depends on how you operate the zoom lever: Press gently for a slow zoom; press harder for faster zooms.
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How do i get parts for my camcorder?
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Items purchased directly from the Parts Ordering Center are not returnable, and there is a chance that they will not correct your issue. Spare parts sold through the Parts Ordering Center do not come with installation or setup instructions. We ask that you allow us to troubleshoot your unit first in order to help diagnose the cause of the issue you are having.
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