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CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR THE UNITED STATES
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Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period on ONE YEAR from the date of original purchase, except for a defective Video Head, which will be exchanged for a period of three months from the date of purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by our factory service centers or designated service facilities located in the United States.
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Precautions When Fixing the Camera Using a Tripod
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Setting a Custom White Balance with the VIXIA HV30 and HV40
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The white balance function helps you accurately reproduce colors under different lighting conditions so that white objects will always look truly white in your recordings. Ensure the Mode Switch is set to (P
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Remove cassette and reload and/or try a new tape
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If the camcorder displays the Eject Tape warning this indicates that the tape did not load correctly. To correct this issue please try to remove the cassette and reload and/or try a new tape. If after these attempts the camcorder still will not properly load a tape then service may be required.
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Tips for better balance and framing for videos of people
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For example, when you want to show the subject's whole body, the image will not be very good if the head or feet are cut off. To avoid such situations, it is important that you fix the composition and pay attention to the balanced placement of the subject on the screen. This section describes the basic shots and framings for people.
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How do i get parts for my camcorder?
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Items purchased directly from the Parts Ordering Center are not returnable, and there is a chance that they will not correct your issue. Spare parts sold through the Parts Ordering Center do not come with installation or setup instructions. We ask that you allow us to troubleshoot your unit first in order to help diagnose the cause of the issue you are having.
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Fitting the camcorder to a tripod
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Do not use tripods with fastening screws longer than 5.5mm, as they may damage the camcorder. The camcorder cannot be mounted on tripods with fixed camera positioning pins.
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There is no sound from the camcorder during playback on a TV.
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Connect the camcorder to a different television. Replace the AV cable. If you completed all the troubleshooting steps and the issue is not resolved, the camcorder may need servicing .
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Care and maintenance of the HDV series camcorders
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Camcorder Handling Precautions Do not disassemble the camcorder. If the camcorder does not function properly, consult qualified service personnel.
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Clean the video heads
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Cleaning the video heads - If after four cleanings the image quality is still poor your camcorder may require service .
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