Overcoming Compatibility Issues Check to make sure the issue is not with the camera itself by testing the memory card that came with the camera to make sure it is still functioning normally. If it also is causing a Memory Card Error or malfunction it is possible that the camera requires service.
Removable disk does not appear in Windows Explorer. Create a new volume on a local disk an existing mapped network drive is no longer available in Windows Explorer Plug in a removable disk with existing volumes the new drive is not available in Windows Explorer Plug in a removable drive (for example, a USB floppy drive or PCMCIA flash card ) the new drive appears in Windows Explorer, but when you open it the contents of the existing drive are ... You may receive the following error message when you start your computer:
Printing Errors An error message appears if an error occurs for some reason during the printing process. Select [Stop] or [Continue] and press the <SET
In Windows 8, there are two easy ways to transfer your images from the computer to a memeory card or USB flash drive: Copy and Paste Plug the your USB flash drive into an available USB port or insert your memory card into an available slot or memory card reader.
The camcorder can only record in MXP/FXP mode to memory cards which report to the camcorder a speed class of Class 4 or Class 6. Cards which do not report these card speeds to the camera will not be able to record at the higher quality settings. NOTE:
If the VIXIA HG20 or HG21's hard drive or SD memory card becomes full the camcorder will not respond when the Start/Stop button is pressed. Delete some recordings to free up disc space or initialize (format) the hard disc or card to erase all recordings on the camcorder.
Close down all applications that may be interfering with the connection. Disconnect all USB devices from the computer except the keyboard and mouse, then retry the connection. Check Device Manager to ensure it recognizes the device with no errors or warnings.
Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This card is most important in order to be sure you are contacted right away should there be a safety inspection, modification or product recall under applicable laws or regulations.
