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CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR THE UNITED STATES
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Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period on ONE YEAR from the date of original purchase, except for a defective Video Head, which will be exchanged for a period of three months from the date of purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by our factory service centers or designated service facilities located in the United States.
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Precautions When Fixing the Camera Using a Tripod
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Support and replacement information for the Pixela ImageMixer software bundle
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For Support Concerning the Pixela ImageMixer applications Please call one of the customer support centers or access the support services online detailed below. Canon related customer support centers cannot provide support regarding the software in the Pixela ImageMixer CD-Rom Telephone support: 1-800-458-4029
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How do I recover deleted scenes and images from my camcorder or memory card?
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Deleted scenes or images may be recoverable using commercially available data recovery software. If the application is unable to recover scenes or images, the camcorder or memory card may need to be sent to a professional data recovery service company.
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Tips for better balance and framing for videos of people
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For example, when you want to show the subject's whole body, the image will not be very good if the head or feet are cut off. To avoid such situations, it is important that you fix the composition and pay attention to the balanced placement of the subject on the screen. This section describes the basic shots and framings for people.
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How do i get parts for my camcorder?
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Items purchased directly from the Parts Ordering Center are not returnable, and there is a chance that they will not correct your issue. Spare parts sold through the Parts Ordering Center do not come with installation or setup instructions. We ask that you allow us to troubleshoot your unit first in order to help diagnose the cause of the issue you are having.
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Fitting the camcorder to a tripod
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Do not use tripods with fastening screws longer than 5.5mm, as they may damage the camcorder. The camcorder cannot be mounted on tripods with fixed camera positioning pins.
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There is no sound from the camcorder during playback on a TV.
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Connect the camcorder to a different television. Replace the AV cable. If you completed all the troubleshooting steps and the issue is not resolved, the camcorder may need servicing .
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How do I fit the camcorder to a tripod?
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The camcorder cannot be mounted on tripods with fixed camera positioning pins.
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Why does a flashing USB symbol appear on my camcorder's LCD
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When testing the USB port on the computer, if the other USB device does not operate then the issue is being caused by the computer. When testing the USB port on the computer, if the other device operates, the camcorder's USB cable may need to be replaced or the camcorder serviced .
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