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Items purchased directly from the Parts Ordering Center are not returnable, and there is a chance that they will not correct your issue. Spare parts sold through the Parts Ordering Center do not come with installation or setup instructions. We ask that you allow us to troubleshoot your unit first in order to help diagnose the cause of the issue you are having.

Precautions for charging Canon rechargeable battery packs.

If the battery is left in the camera for a prolonged period, a small amount of power current is released, resulting in excess discharge and shorter battery life. Store the battery with the protective cover attached. Storing the battery after it is fully charged can lower the battery's performance.

CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR THE UNITED STATES

This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply inn the following cases: A) Loss or damage to the Equipment due to abuse, mishandling, accident, improper maintenance, or failure to follow operating instructions; B) If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage;