If images or videos have been mistakenly deleted from the computer and/or the camcorders hard drive or memory card, third party data recovery software or data recovery companies may be able to retrieve the videos and/or images. Canon does not bundle any type of data recovery software with our products. We would suggest contacting your computer or memory card manufacturers for possible suggestions and/or perform a web search for data/image recovery.
Initializing a Memory Card Initialize new memory cards, or when you get the message "CARD ERROR ". You can also initialize a memory card to erase all data recorded on it.
message will display if the camcorder cannot communicate properly with the lens. To correct this error turn the lens until it clicks into the lens mount. If the message does not disappear, unmount the lens, ensure that the lens and camcorder contacts are clean, and then remount the lens.
