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Using DV control on the XH A1 and XH G1 camcorders
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Using the DV Control Windows XP (SP2) users can use the CONSOLE
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Shooting still images while in movie mode with the XH A1 and XH G1 camcorders
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Clean the video heads
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Cleaning the video heads When the message "HEADS DIRTY, USE CLEANING CASSETTE" appears, or when the playback picture becomes distorted, the video heads need to be cleaned. below
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Attempt to use data recovery software or contact a data recovery company.
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If images or videos have been mistakenly deleted from the computer and/or the camcorders hard drive or memory card, third party data recovery software or data recovery companies may be able to retrieve the videos and/or images . Canon does not bundle any type of data recovery software with our products. We would suggest contacting your computer or memory card manufacturers for possible suggestions and/or perform a web search for data/image recovery.
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How do I fit the camcorder to a tripod?
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You can record more stable images if you use a tripod. Camcorder tripods with level gauges can accurately adjust horizontal level. If you will only be using it to stabilize the camcorder, even the mini tripods used for digital cameras will do.
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Setting the White Balance on the XH A1 and XH G1 camcorders
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Setting the White Balance Recording with Preset Custom White Balance The camcorder uses an electronic white balance process to calibrate the picture for accurate color display under different lighting conditions. In addition to the fully automated mode, white balance modes include an indoor mode, an outdoor mode, a color temperature setting and two user-defined custom preset values.
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Canon Console software may be used on only one camera at a time
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The Canon Console software is only designed to work with one camcorder at a time (currently limited to the XL2, XH A1, XH G1, or XL H1 only). Additional cameras may be registered for use with Canon Console but only one camera may be connected to the computer at a time.
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Windows 8 video products compatibility charts
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The Canon Console software trial is no longer available
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Canon Console Software You may also purchase Canon Console from your Canon Pro Video dealer. NOTE: If you have purchased the software from a Canon Pro Video dealer you will need to call Canon at (877) 226-6610 to activate your software.
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Adjusting the focus on a XH A1 or XH G1 camcorder
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Adjusting the Focus When recording under bright conditions, the camcorder sets a small aperture value, and the picture may appear blurred. This may be more noticeable at wide-angle. When you are using a lens with built-in ND filter, turn it on/off according to the screen display.
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