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Why a firewire cable is not included
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Why wasn't a firewire cable included with my digital video camera kit? Firewire ports (camera or computer) come in two configurations -- 4 pin or 6 pin. Canon's digital video cameras have a 4-pin DV (digital video) port, whereas most firewire capture cards are configured with a 6-pin port. A 4-pin to 6-pin cable would work for most users, but some may have a 4-pin port on their computer, and some may want to transfer their digital video to another digital device which is configured with a 4-pin port.
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Location of the serial number
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Where is the serial number located? The serial number of this product may be found on the side of the camera behind the LCD screen or behind the battery back or under the viewfinder (location varies by model). You should record the number and other vital information in your user's manual in the space provided (normally at the bottom of one of the first few pages), and retain the manual as a permanent record of your purchase to aid identification in case of theft.
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Precautions for charging Canon rechargeable battery packs.
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2 . Polish the terminals with a tissue or dry cloth before charging the battery pack. If the terminals are dirty, for example if there is oil from your skin on the terminals, this may result in poor contact and the battery pack may not charge fully.
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How to remove a tape that will not eject
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My tape will not eject. How can I get it out? Once the power source is available, some models require manually unlatching and opening a cover. When the cover is fully open, the cassette tape will eject automatically after a few seconds. If the tape still will not eject, seek assistance from a Canon Service Facility.
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The World's Color and Power Systems (voltages and power outlets)
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Oceania 2 . North America
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Explanation of problem subjects for autofocus on camcorders
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Shooting Problem Subjects for the Autofocus Focus also cannot be achieved when the object is closer than the camcorders minimum focusing distance. Usually a focusing range of approx. 2 cm (0.8 in.) (at wide-angle from the front of the lens barrel), approx 1m (39 in.) at the tele end.
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Air travel restrictions information for carrying lithium and lithium ion batteries.
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Travel Restrictions for Lithium and Lithium Ion Batteries BP-85, BP-208, BP-208DG, BP-214, BP-218, BP- 2 L12, BP- 2 L13, BP-2L24H, BP- 2 L5, BP-308, BP-310, BP-315, BP-406, BP-407, BP-412, BP-422, BP
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Minimum computer requirements for Canon digital video cameras
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What are the minimum computer requirements to work with Canon's digital video cameras? For Windows Me (minimum requirements 32 MB) have at least 64 MB of RAM; for Windows XP (minimum requirements 128 MB) have 256 MB of RAM. In addition to video files using a lot of hard drive space for storage, video editing programs will probably require additional hard drive space while processing these files -- up to 2 or 3 times the space needed just to store the files. Have a hard drive with plenty of free space.
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Charging, Recording, and Playback times with the CA-920 adapter for the XL series camcorders.
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Charging, Recording and Playback Times We recommend that you prepare battery packs 2 to 3 times longer than you think you might need. To conserve battery power, turn off the camcorder instead of leaving it in record pause mode.
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