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How do I factory rest my camera?
https://gdlp01.c-wss.com/gds/8/0300041508/05/crnsg-e.
pdf
#page=102
Canon PTZ License Activation Tool - Online Authentication on a Mac
If your product issue was not resolved after following the steps above, or if you require additional
help
, please create or log in to your Canon Account to see your technical support options.