The reset procedure is documented in the user manual for your camera. Please see for the procedure: https://gdlp01.c-wss.com/gds/1/0300045551/01/crn7sg-e. pdf #page=116
If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.