If your camera will not power on, please attempt to charge your battery, or use a battery known to be fully charged. If your camera will still not power on, your camera will need to be serviced at a Canon Factory Service Center .
For Canon Cinema EOS customers wishing to mail their product in for service please use the following address. Canon Factory Service Center 123 Paularino Ave.
Notes: Some items may be sent to the nearest Factory Service Center for service , due to volume and capacity reasons. Canon Professional Services (CPS) Platinum
Should you wish to mail or ship your product in, please send it to your nearest Factory Service Center . *Please note that our U.S Service Centers are unable to accept packages from or return equipment to addresses outside the United States.
Onscreen Displays on the HOME Screen Temperature warning. The INFO icon appears when there is an important notice or error message in the INFO [LIVE] screen.
Cards with a capacity over 128 GB will be formatted in exFAT format. If you format a card with a capacity over 128 GB with this camera and then insert it into another camera, an error may be displayed and the card may become impossible to use. Depending on the personal computer’s OS or card reader, it may not recognize a card formatted in exFAT format.
