Possible issues and resolutions If you have multiple memory cards, initialize another memory card and take some test shots. If images can be played back normally, the card that shows the error message may be malfunctioning. Try reformatting the faulty memory card to solve the issue.
Learn how to troubleshoot reasons that RAW images won't open on your computer by checking your version of Digital Photo Professional software version and installing an update.
Be aware that RAW images edited with Digital Photo Professional may vary by version number. We recommend saving your images in a widely-used format to increase consistency across software versions.
