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Connecting your camera to image.canon for the first time using a PC.

EOS 6D EOS 6D Mark II EOS 70D

Connecting your camera to image.canon for the first time using the mobile app.

EOS 6D EOS 6D Mark II EOS 70D

Dual Pixel CMOS AF Explained

EOS digital SLRs with full-frame sensors: EOS 6D Mark II * EOS 5D Mark IV*

Troubleshoot reasons that RAW images can't be opened on a computer

Confirming the software version Open the version of Digital Photo Professional installed on the computer. Select Help -> About

The camera is not recognized by the computer (Windows 7) (EOS Utility Ver.3.x)

1. Change the USB port that is connected with the camera If multiple USB ports are available on the computer, switching the cable to another port may help the camera to be recognized correctly. 2. Use [Device Manager]