Solution You can blur the background of a photo using Creative Assist , Portrait Mode, or Av. The procedures for using Creative Assist and Portrait Mode to capture images with blurred backgrounds are explained in the following sections.
2. Do you have the latest Digital Photo Professional? If you already have Digital Photo Professional installed on your computer, go to the toolbar and select [ Help ], then select [About] to confirm the version of your software.
5. In the event that you suspect an issue with the camera itself, then it will be necessary for you to contact an authorized Canon service center for assistance .