SD / MMC Card Compatibility Information. Canon camera and camcorder models have been designed to be fully compatible with memory cards that adhere to their respective card standards. Below is a chart reflecting the standards supported by our current models. To ensure card compatibility with your camera or camcorder model, please contact the memory card manufacturer for further information and assistance in determining card compatibility.
Memory card error If this error message appears even when using the supplied memory card, contact your Canon Customer Support Help Desk as there may be a problem with the camera. ... Protected ! Protected images, movies or sound memos cannot be erased. Remove protection before erasing.
The LCD Screen may appear black or blank if viewed while wearing "polarized" sunglasses. Polarizing lenses work by filtering out horizontal light that causes glare. This can also cut the light being shown thru the LCD of the camera.
Troubleshooting the Canon Solution Disk Installation ] installation feature and selecting the software to install may help in some cases where installation is failing. This can also be achieved by exploring the supplied CD-ROM and choosing the software installation for each piece of software.
What to do if your camera has difficulty focusing. - Subjects shot through glass. The following information will assist you in achieving focus in these situations. Aim the camera at object
Battery charger model names and types vary by region. on the battery pack and battery charger and insert it correctly. To protect the battery pack and prolong its life, do not charge it for longer than 24 hours continuously.
Firmware check If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
